Operations

Compliance Officer

Lagos   |   Full Time

Job Brief

Gokada is one of the leading technology startups in Nigeria, and has the potential to become one of the most impactful companies in all of Africa.  The company operates the leading “superapp” on-demand multi-service platform in Africa’s largest economy, Nigeria, and Gokada’s services include delivery, ride-hailing, and other verticals. Similar to how more mature international peers such as Gojek, Grab, and Pathao evolved, Gokada is growing very rapidly and has attracted a strong roster of local and international VC backers.

Job Purpose

Adherence to company, state and federal laws, regulations, policies as well as departmental process is a very sensitive part of our operations. Compliance Officers are tasked with everything from developing company policies, creating metrics to help track compliance and performing compliance audits.

Job Dimensions

The Compliance Officer will report directly to the Compliance Manager of the company ,Compliance Officers are known for their attention to detail, their analytical thinking skills, and their ability to interpret complex policies and regulatory documents. These individuals must also possess excellent communication and collaboration skills. 

Key Responsibilities.

  • Mastermind compliance policies and protocols on behalf of the organization.

  • Optimize daily operations in terms of Driver activity, performance, remittance
    and compliance.

  • Ensure drivers complies with the Brand outlook, safety and hygiene standards.

  • Ensure drivers are fully utilized.

  • Ensure driver performs optimally and according to the standards set in terms
    of Number of rides, and daily activity.

  • Develop and implement a compliance program to ensure the organization operates in accordance with state and federal laws

  • Determine compliance metrics and establish a system for tracking them

  • Sign off on any marketing and advertising collateral to ensure it is compliance.

  • Remain up to date on federal and state laws related to the organization and update policies accordingly

  • Perform compliance audits to determine whether establish protocols are being followed and where they can be improved

  • Maintain up to date written documentation and policies related to the organization's business activities.

  • Performs other duties as assigned.

Key Requirements

  • Bachelor’s degree or equivalent

  • Creative with an innovative mindset that is constantly looking for ways to improve things, 

  • Ability to think strategically 

  • Strong interpersonal skills with a collaborative and flexible work style. 

  • Experience working with cross-functional teams

  • A very good communicator. Strong presentation, listening, written and verbal skills.

  • Attention to detail.

  • Professional and proactive work ethic.

  • Competency in Microsoft applications including Word, Excel, and Outlook.

  • Excellent analytical skills and ability to accurately interpret complex documents and policies

  • Strong time management and organizational skills and able to meet deadlines

  • Should have a strong moral code and sense of ethics

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